Whitley’s Peanut Club Subscription Plans
How subscriptions work:
- All subscription plans are for one-year in duration either in monthly, bi-monthly (every other month), or quarterly intervals.
- Payment for your plan is paid in full when your order is placed.
- Your first shipment is based on your selected ship date when placing your order.
- Subsequent shipments are shipped based on your original ship date. If that date falls on a weekend or holiday in which Whitley’s is closed, it will ship the next business day.
- Example: If you select March 3 as your ship date for your first order and you have a monthly plan, your next shipment will be shipped on April 3 (or the following business day if that that date falls outside of normal operational days)
- Free shipping on each shipment.
- You will receive an email with tracking information for each shipment.
Frequently Asked Questions:
Q: Can I ship a subscription to multiple addresses?
A: Subscription Plans are not eligible for shipping to multiple addresses. If you have other products in your cart that are shipping to multiple addresses, you will need to create a separate order.
Q: Can I change a ship date?
A: Yes. Providing you contact us no less than 5-days prior to the scheduled date of your next shipment. All changes must be done through our Customer Care Team at 1-800-470-2244 or at customercare@whitleyspeanut.com.
Q. Can I cancel at any time?
A: Yes. To cancel your subscription, please contact our Customer Care Team at 1-800-470-2244 or at customercare@whitleyspeanut.com. A partial refund will be issued based on your outstanding shipments.
Q. Can I pause my subscription?
A: No. Although we can reschedule ship dates, pausing your subscription is not an option at this time.
Q: Will my subscription automatically renew?
A: Plans do not automatically renew.
For additional assistance or questions, please contact:
Customer Care
1-800-470-2244
customercare@whitleyspeanut.com
Thank You!