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for over a year now I have been trying to change my address for my online ordering and your online ordering sends it to my old address. Your online ordering will not accept changes made by me. the only way to order from your company is to order by phone! I have not been able to get the peanuts
because someone took them from the abandoned building which is my old address.
We apologize for the inconvenience and frustration you have experienced with our online ordering system. Your online account with us has to be updated by you only. We can update your address over the phone but until you remove the address that you no longer use in your account it will ship to the incorrect place if you order online. In the meantime, please feel free to place your order over the phone and we will ensure it is delivered to your current address. Thank you for your business.
I have ordered these a few times and they have always been large and have a very good flavor, which is why I continue to order them. This time they are very small and taste “old”. I even messaged the company through the website with no response.
Hi there, thank you for taking the time to leave us a review. We apologize that your recent order of our Salted Roasted-n-Shell Peanuts did not meet your expectations. We take customer satisfaction seriously and would like to make this right for you. We have not received any complaints as of today from you but we will make this right. Please reach out to us at 1-800-470-2244 so we can further assist you. A member of our customer service dept will reach out to you as well directly. Thank you for your continued support.
I’ll always buy peanuts from Whitleys there perfect and amazing thanks Whitleys
Thank you for your kind words about our Salted Roasted-n-Shell Peanuts! We're thrilled to hear that you find them perfect and amazing. We strive to provide the best quality peanuts for all of our customers. Thank you for choosing Whitleys!
Best,
Whitleys Customer Service Team
BEST peanuts I’ve ever had!